Lediga jobb ABB AB i Nyköping

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to: Sales Operations Manager.
Your Role and Responsibilities
In this role at ABB Electrification, regional distribution center in Sweden, you will manage Trade Compliance, Transportation processes, and Sustainability initiatives, ensuring adherence to regulations and company guidelines while optimizing the receipt and shipment of goods.
You will be mainly accountable for:
Ensuring compliance with trade regulations and maintaining accurate trade compliance records through local trade reviews and audits, and conducting necessary screening activities in SAP Global Trade Services (GTS).
Providing oversight and guidance on export control and customs compliance to local businesses, and supporting the selection of forwarders and customs brokers, verifying billing accuracy, and managing issue resolution with transport service providers.
Collaborating with internal teams and external stakeholders to optimize transportation processes and enhance operational efficiency, while driving sustainability initiatives by implementing group-wide programs and fostering behavioral change within the organization.
Monitoring external trends related to sustainability and providing consultation to businesses as required.

Qualifications for the Role
Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field.
Proven experience in trade compliance, transportation management, and sustainability practices.
Strong knowledge of customs regulations, import/export laws, and trade compliance processes.
Excellent analytical, communication, and interpersonal skills.
Proficiency in SAP ECC, SAP Global Trade Services (GTS), Office 365 and other relevant software applications.
Ability to work collaboratively with internal and external stakeholders.

What’s in it for you?
We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.
More about us
ABB Electrification enables safe, smart, and sustainable solutions for energy distribution and management. The business focuses on advancing technologies that support the global energy transition and electrified future. Employees contribute to innovative projects across industries, infrastructure, and buildings worldwide.
Recruiting Manager; Annsofie Pettersson +46 70 647 44 46. Union representatives; Sveriges Ingenjörer; Senad Huijc, +46 730 88 30 06, Ledarna; Lenny Larsson, +46 706 32 85 47, Unionen; Johan Lundström +46 730 77 03 66. All other questions can be directed to Talent Partner Matilda Engman +46 72 461 21 92.
We look forward to reading your application in PDF format. Last day to apply is 15 October. Please note that the interview process is ongoing, apply now to secure your spot in the recruitment process! Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.
We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements.
Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward together. Run What Runs the World.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. Visa mindre

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
That's our story. Make it your story.


Your role and responsibilities
Are you an experienced Demand Planner with a keen eye for detail and expertise in SAP? Do you thrive in a fast-paced environment where forecasting accuracy and inventory optimization are key to business success? If so, we want to hear from you!


We are looking for a highly analytical and results-driven Demand Planner to join our Supply Chain team. In this role, you will play a crucial part in demand forecasting, inventory management, and cross-functional collaboration to ensure our supply meets market needs efficiently.


Key Responsibilities:
Develop and maintain accurate demand forecasts using SAP (Anaplan is a plus), leveraging historical data, market trends, and statistical models to predict future demand.
Collaborate with supply chain and inventory teams to ensure optimal stock levels, minimizing stockouts and reducing excess inventory.
Work closely with sales, marketing, operations, and finance to align on forecasts and support business strategies.
Utilize SAP and Anaplan for data analysis, scenario planning, and reporting while ensuring data integrity and accuracy.
Prepare and present demand planning reports to leadership, identifying risks, opportunities, and cost-saving measures in the supply chain.
Drive continuous improvement by identifying inefficiencies and implementing best practices in demand planning.
Facilitate monthly demand reviews and product reviews with relevant sales units while managing the phase-in and phase-out process between front-end sales and the RDC.



Qualifications for the role
Bachelor’s degree in supply chain management, Business Administration, Economics, or equivalent experience.
3+ years of experience in demand planning or a similar role, preferably in a fast-paced environment.
Strong proficiency in SAP and SAP APO (Anaplan is a plus).
Advanced Excel skills (Power BI knowledge is a plus).
Exceptional analytical and problem-solving skills with a data-driven mindset.
Excellent communication skills and the ability to collaborate across multiple departments.
Ability to work independently, prioritize tasks, and meet deadlines in a dynamic environment.



More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.


Recruiting Manager, [email protected], will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Senad Huijc, +46 730 88 30 06, Unionen: Johan Lundström, +46 730 77 03 66. Ledarna: Lenny Larsson, +46 706 32 85 47. Talent Partner Ludvig Ahlqvist.


Last day of application 2/3 - 2025


We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory Visa mindre

På ABB är vi dedikerade till att ta itu med globala utmaningar. Vår värdegrund: care, courage, curiosity och collaboration - i kombination med ett stort fokus på mångfald, inkludering och lika möjligheter - är viktiga drivkrafter i vårt mål att ge alla möjlighet att skapa hållbara lösningar. Det är vår berättelse. Gör den till din berättelse.
Din roll och ditt ansvar
Nu söker vi en produktchef och marknadsutvecklare med försäljningsansvar för ABB:s fastighetsautomationssystem Cylon. Cylon är kraftfullt och flexibelt system för HVAC-lösningar inom kommersiella och industriella byggnader. Du kommer även att ansvara för ABB Ability Building Analyzer, vilket är ett Energy Management System för att mäta och identifiera förbrukningen av t.ex. el, vatten och gas, samt spåra byggnadsdata för att ta kontroll över din byggnad.
Vi vill påbörja en djärv tillväxtresa och vi söker dig som vill vara den som sitter i förarsätet. I rollen kommer du att arbeta med både fysiska och digitala lösningar och produkter, och bli en del av vårt team för fastighetsautomation. Idag är vi en av marknadsledarna inom KNX, och tillsammans vill vi ta ett helhetsgrepp för att ytterligare expandera ABB:s erbjudande inom fastighetsautomation. Du kommer dessutom få möjlighet att arbeta både med den lokala svenska marknaden och i ett globalt sammanhang inom ABB:s organisation.
Anpassa ABB:s globala strategi för Cylon och ABB Ability Building Analyzer till den svenska marknaden
Ansvara för lanseringen av dessa produkter och system i Sverige
Bygga och leda samarbeten med interna sälj- och marknadsteam, samt externa partners, för att vinna affärer
Fungera som länken mellan den lokala marknaden och ABB:s globala organisation
I början hantera hela affären – från produktansvar och försäljning till applikationssupport – för att senare bygga och utveckla teamet.

Kvalifikationer för rollen
Vi söker dig som har en stark bakgrund och intresse inom fastighetsautomation och en passion för att leda marknadsutveckling. Du trivs med att arbeta både självständigt och i team, och har ett starkt driv att hitta lösningar som gör skillnad.
Dessutom ser vi gärna att du har följande:
Relevant högre utbildning eller tidigare arbetslivserfarenhet i branschen
Ca 5 års erfarenhet inom fastighetsautomation
Goda kunskaper om väsentliga kommunikationsprotokoll som t.ex. BACnet och Modbus
Intresse och god kunskap om styr- och reglerteknik för byggnader
Intresse och nyfikenhet kring IoT
Möjlighet att resa 2-4 gånger per månad inom Sverige och 1-2 gånger utomlands per år
Starkt kundfokus och kommunikativ
Förmåga att jobba tvärfunktionellt i kombination med ett starkt eget driv och initiativförmåga
Goda kunskaper i Excel och PowerPoint
Flytande i både svenska och engelska – Tal och skrift

Mer om oss
Vi erbjuder inte bara en karriär – vi erbjuder en resa. Hos oss får du chansen att utvecklas personligen och professionellt i en global organisation. Vi uppmuntrar till både specialisering och breddning av dina kompetenser, och erbjuder möjligheter för ledarskap, om det är den väg du vill gå. Oavsett om du vill bli en expert på ditt produktområde eller leda ett team, så finns det en plats för dig hos ABB. Låter det spännande? Välkommen att ansluta till oss och skapa framtidens fastighetsautomation!
Rekryterande chef Joakim Lejkemo, 4621-32 40 61, svarar gärna på dina frågor kring tjänsten. Fackliga kontaktpersoner - Sveriges Ingenjörer: Senad Hujic, +46 730 -88 30 06; Unionen: Johan Lundström, +46 730 77 03 66. Ledarna, Lenny Larsson, +46 706 32 85 47. Övriga frågor ställs till Talent Partner Ludvig Ahlqvist.
Vi värdesätter människor med olika bakgrund. Kan det här vara din berättelse? Ansök idag eller besök www.abb.com för att läsa mer om oss och om hur våra lösningar påverkar världen. #MyABBStory Visa mindre

På ABB är vi dedikerade till att ta itu med globala utmaningar. Vår värdegrund: care, courage, curiosity och collaboration - i kombination med ett stort fokus på mångfald, inkludering och lika möjligheter - är viktiga drivkrafter i vårt mål att ge alla möjlighet att skapa hållbara lösningar. Det är vår berättelse. Gör den till din berättelse.
Din roll och ditt ansvar
ABB är en av de ledande leverantörerna av produkter, system och servicetjänster inom elkraft runtom i världen. Marknaden växer och vi behöver bli fler.
Just nu söker vi UPS (uninterruptible power supply) service tekniker/ingenjör för att arbeta med ABB UPS system till Västerås alternativt Kista kontor!
Vill du ha ett omväxlande och fritt arbete inom en riktig framtidsbransch? Har du tidigare arbetat som UPS elektriker eller liknande och vill vidareutvecklas inom kraftteknik, service och underhåll på en avdelning i tillväxt?
Vi har för denna tjänsten en långsiktig plan där du kommer få goda möjligheter att sätta dig in i tekniken och ABB erbjudande tillsammans med vår experter. Efter att ha byggt upp en god produktkunskap finns flera vidareutvecklingssteg på kommersiellt sidan, ledarskap eller projektledning.
Vårt uppdrag är att tillhandahålla tjänster som ökar driftsäkerhet, tillgänglighet och lönsamhet samt minskar miljöpåverkan i kundens produktionsanläggningar. Vi täcker in hela anläggningens livscykel och hjälper våra kunder att arbeta med ständiga förbättringar.
•Du tar i drift UPS system och tillhörande batterilagersystem.
•Du får ägna dig åt avhjälpande och förebyggande underhåll av UPS anläggningar.
•Reparera och felsöka UPS och tillhörande batterilagersystem.
•Du fungerar som säljstöd och resurs i offertarbete, bland annat för uppgraderingar och ombyggnader av UPS anläggningar och system.
•Du kommer i nära framtiden att ingå i en beredskapsgrupp.
•Du delar ABB:s grundläggande värderingar kring säkerhet och integritet, vilket innebär att du tar ansvar för dina egna handlingar samtidigt som du känner ansvar för dina kollegor och affärsverksamheten
Kvalifikationer för rollen
Du har erfarenhet som servicetekniker/ingenjör på UPS service alternativt som underhållselektriker vid
industrianläggningar eller liknande verksamhet.
Du kan läsa såväl mekaniska som elektriska ritningar och är du även en van användare av datorer och mätinstrument.
Erfarenhet av att ha arbetet med elektroniska kort/PCB reparationer tidigare är meriterande.
Erfarenhet av anläggningskonstruktion, idrifttagning och provning är meriterande.
Du behärskar både engelska och svenska i tal och skrift.
Eftersom resor ingår i tjänsten är det viktigt att du trivs med en rörlig tillvaro.
Du gillar att arbeta både mekaniskt och praktiskt med att skruva och fixa som med elektrisk provning och felsökning.

Mer om oss
Rekryterande chef Bashar Kersheh, +46 722 39 05 63. Fackliga representanter - Sveriges ingenjörer: Senad Huijc, +46 730 88 30 06; Unionen: Johan Lundström, +46 730 77 03 66; Ledarna: Lenny Larsson, +46 706 32 85 47. Talent Partner: Ludvig Ahlqvist.
Vi undanber oss vänligen direktkontakt med bemannings- och rekryteringsföretag samt försäljare av ytterligare jobbannonser.
Notera att anställningsprocessen på ABB Sverige inkluderar en referenskontroll, ett drogtest och vid vissa rekryteringar även en utökad bakgrundskontroll. Vi ser fram emot din ansökan senast den 1 november och uppskattar om både den och de filer du bifogar är i PDF.
Om du vill läsa mer om ABB kan du gå till vår webbplats www.abb.com.
Vi värdesätter människor med olika bakgrund. Kan det här vara din berättelse? Ansök idag eller senast den 1 Novmeber. Besök www.abb.com för att läsa mer om oss och om hur våra lösningar påverkar världen. #MyABBStory Visa mindre

På ABB är vi dedikerade till att ta itu med globala utmaningar. Vår värdegrund: care, courage, curiosity och collaboration - i kombination med ett stort fokus på mångfald, inkludering och lika möjligheter - är viktiga drivkrafter i vårt mål att ge alla möjlighet att skapa hållbara lösningar. Det är vår berättelse. Gör den till din berättelse.
Din roll och ditt ansvar
Nu söker vi en produktchef och marknadsutvecklare med försäljningsansvar för ABB:s fastighetsautomationssystem Cylon. Cylon är kraftfullt och flexibelt system för HVAC-lösningar inom kommersiella och industriella byggnader. Du kommer även att ansvara för ABB Ability Building Analyzer, vilket är ett Energy Management System för att mäta och identifiera förbrukningen av t.ex. el, vatten och gas, samt spåra byggnadsdata för att ta kontroll över din byggnad. Vi vill påbörja en djärv tillväxtresa och vi söker dig som vill vara den som sitter i förarsätet.
I rollen kommer du att arbeta med både fysiska och digitala lösningar och produkter, och bli en del av vårt team för fastighetsautomation. Idag är vi en av marknadsledarna inom KNX, och tillsammans vill vi ta ett helhetsgrepp för att ytterligare expandera ABB:s erbjudande inom fastighetsautomation. Du kommer dessutom få möjlighet att arbeta både med den lokala svenska marknaden och i ett globalt sammanhang inom ABB:s organisation.
•Anpassa ABB:s globala strategi för Cylon och ABB Ability Building Analyzer till den svenska marknaden
•Ansvara för lanseringen av dessa produkter och system i Sverige
•Bygga och leda samarbeten med interna sälj- och marknadsteam, samt externa partners, för att vinna affärer
•Fungera som länken mellan den lokala marknaden och ABB:s globala organisation
•I början hantera hela affären – från produktansvar och försäljning till applikationssupport – för att senare bygga och utveckla teamet.
Kvalifikationer för rollen
Vi söker dig som har en stark bakgrund och intresse inom fastighetsautomation och en passion för att leda marknadsutveckling. Du trivs med att arbeta både självständigt och i team, och har ett starkt driv att hitta lösningar som gör skillnad. Dessutom ser vi gärna att du har följande:
Relevant högre utbildning eller tidigare arbetslivserfarenhet i branschen
Ca 5 års erfarenhet inom fastighetsautomation
Goda kunskaper om väsentliga kommunikationsprotokoll som t.ex. BACnet och Modbus
Intresse och god kunskap om styr- och reglerteknik för byggnader
Intresse och nyfikenhet kring IoT
Möjlighet att resa 2-4 gånger per månad inom Sverige och 1-2 gånger utomlands per år
Starkt kundfokus och kommunikativ
Förmåga att jobba tvärfunktionellt i kombination med ett starkt eget driv och initiativförmåga
Goda kunskaper i Excel och PowerPoint
Flytande i både svenska och engelska – Tal och skrift

Mer om oss
Vi erbjuder inte bara en karriär – vi erbjuder en resa. Hos oss får du chansen att utvecklas personligen och professionellt i en global organisation. Vi uppmuntrar till både specialisering och breddning av dina kompetenser, och erbjuder möjligheter för ledarskap, om det är den väg du vill gå. Oavsett om du vill bli en expert på ditt produktområde eller leda ett team, så finns det en plats för dig hos ABB. Låter det spännande? Välkommen att ansluta till oss och skapa framtidens fastighetsautomation!
Rekryterande chef Joakim Lejkemo, 4621-32 40 61, svarar gärna på dina frågor kring tjänsten. Fackliga kontaktpersoner - Sveriges Ingenjörer: Senad Hujic, +46 730 -88 30 06; Unionen: Johan Lundström, +46 730-77 03 66. Ledarna, Lenny Larsson, +46706328547 Övriga frågor ställs till Talent Partner Ludvig Ahlqvist.
Vi värdesätter människor med olika bakgrund. Kan det här vara din berättelse? Ansök idag eller besök www.abb.com för att läsa mer om oss och om hur våra lösningar påverkar världen. #MyABBStory Visa mindre

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
Your role and responsibilities
As a Continuous Improvement Specialist you will be integral to the sales support organization, responsible for identifying and implementing process improvements that enhance efficiency and effectiveness. Utilizing tools such as Power BI, Salesforce, and SAP, you will analyze sales data, streamline workflows, and collaborate with teams in the organization to foster a culture of continuous improvement.
Utilize Power BI to analyze sales performance metrics, generate insightful reports, and identify trends that inform strategic decisions.
Collaborate with marketing & sales teams to assess current workflows and identify areas for improvement, specifically leveraging Salesforce and SAP functionalities to enhance the sales process.
Align customer needs with the ABB internal processes to ensure excellent customer experience.
Lead continuous improvement initiatives within the market & sales organization, ensuring alignment with overall business objectives.
Provide training and guidance on best practices in continuous improvement methodologies and the effective use of tools like Power BI, Salesforce, and SAP.
Work closely with IT, Marketing & Sales, and other departments to gather requirements and ensure seamless integration of improvement initiatives.
Establish and monitor key performance indicators (KPIs) to evaluate the success of sales improvement projects.
Stay updated on industry trends and best practices in sales optimization and data analytics.

Qualifications for the role
Bachelor's degree in relevant field.
Approx 5 years of experience in continuous improvement, process optimization, or a related role, preferably within a marketing & sales environment
Proficiency in Power BI, Salesforce, and SAP. Experience with data analysis and reporting is essential.
Strong analytical skills with the ability to interpret data and translate findings into actionable recommendations.
Excellent verbal and written communication skills, with the ability to present complex information clearly and effectively
Demonstrated ability to identify challenges and develop practical solutions to improve sales efficiency.
Strong organizational skills with the ability to manage multiple projects simultaneously.

More about us
Recruiting Manager Mathias Elison, +46 705 32 02 37 will answer your questions about the position. Union representatives – Swedish Association of Graduate Engineers: Senad Huijc, +46 730 88 30 06, Unionen: Johan Lundström, +46 730 77 03 66,
Leaders: Lenny Larsson, +46 706 32 85 47. All other questions can be directed to Talent Partner Ludvig Ahlqvist, We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
Process is ongoing please apply latest 20th of October Visa mindre

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
Your role and responsibilities
As a Material Planner with us, you will play a key role in our Regional Distribution Center (RDC) and logistics chain, where you’ll be crucial in ensuring a smooth and efficient operation. The mission of the Material Planner is to support profitable growth by ensuring the accurate tactical planning of our demand and our operations, optimizing inventory and the perfect fulfillment of customers' orders. This mission is achieved by balancing and improving five metrics: customer on-time delivery, inventory, lead-time, forecast accuracy and resource optimization. This is an exciting and challenging role where you’ll work to optimize inventory management and procurement. Success in this role requires strong analytical skills, attention to detail, and a natural talent for collaboration.
ABB's Electrification business is a leading provider of a full range of protection, control and measurement solutions - enabling safer and smarter electricity flow from substation to the point of consumption. We deliver products and systems designed to connect, protect and control electrical systems, ensuring reliability, efficiency and safety for equipment and personnel.
Transactional responsibilities.
Planners are in charge of all tactical and transactional purchasing activities. Purchase order placement to FF and coordination and ensure the update of FF delivery dates into system. Maintains FF and Stock service related KPIs, measure FF OTD (supply reliability).
Inventory parameters
Calculates and maintains in the planning systems and the ERPs the inventory parameters: safety stock, reorder point, lot size, lead-time, and replenishment strategies. Ensures communication with GPG / FF and sales to ensure inventory is compliant with BL guidelines provided.
Inventory performance
Analyses excess and obsolete/aging inventory. Takes appropriate action for optimizing inventory performance, in collaboration with sales, marketing, manufacturing and Procurement and Logistics.
Inventory controls
Manages MRP (Materials Resource Planning) exception messages on a daily basis. Supports cycle counting and/or year-end inventory counting. Conducts financial risk assessments decisions relating to inventory, conducts root case analysis when necessary.
Analysis
Identifying root causes for non-performance and driving improvement initiatives.
Tasks and projects
Leading and aiding the project of planning technology solutions.
Qualifications for the role
University degree (Bachelor or Master), preferably within Planning & Logistic and at least 5 years’ experience in relevant field.
You are self-confident, driven, customer focused and with the attitude that everything is achievable in a team.
Robust experience in SAP and APO.
Fluency in English is mandatory, written and spoken alike.
Broad understanding and knowledge in end-to-end demand and supply chain.
Good collaboration and communication skills on top of problem solving and analyzing abilities are success enablers in this role

More about us
Recruiting Manager Tommy Strand, +46 722 09 32 57, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Senad Huijc, +46 730 88 30 06, Unionen: Johan Lundström, +46 730 77 03 66. Ledarna: Lenny Larsson, +46 706 32 85 47. Talent Partner Ludvig Ahlqvist, We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements.
Please note that, to be eligible for employment at ABB, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.
We value people from different backgrounds. Could this be your story? Apply latest 6th October. Visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory Visa mindre

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Join our dynamic team as a Pricing Specialist and play a vital role in shaping the pricing strategies for Electrification Smart Buildings & Smart Power at ABB Electrification Sweden. Your mission? To drive profitability and market dominance while guaranteeing top-notch customer satisfaction. Working closely with our Pricing Manager, you'll leverage both global and local pricing frameworks to achieve tangible, impactful outcomes.
Your responsibilities
Enhance our profitability by implementing a sophisticated pricing structure that aligns with our business goals and market dynamics.
Work closely with stakeholders to develop streamlined pricing processes that ensure efficiency and effectiveness in our pricing strategies.
Offer valuable data insights to guide the development of localized pricing policies, ultimately boosting sales performance and customer satisfaction.
Continuously analyze data to identify trends and opportunities for improvement, allowing us to refine our pricing strategies and stay ahead of the competition.
Play a key role in developing innovative tools and resources to support our local sales team, enabling them to optimize their performance and drive revenue growth.
Take charge of measuring and reporting on the performance of our pricing strategies, providing valuable insights and empowering our local management to make informed decisions.
Collaborate effectively with our global partners to support and manage pricing agreements, ensuring that our local market remains competitive and aligned with global standards.

Your background
You have experience in business, finance, or related fields.
You have previous experience in a similar role.
You possess strong analytical and problem-solving skills, enabling you to identify growth opportunities in different scenarios.
You can develop strategies that increase profitability by understanding market dynamics and customer needs.
You thrive in a collaborative environment, seamlessly working with teams to achieve common goals.
You take ownership of projects, driving them forward independently while surpassing targets and deadlines.
You demonstrate enthusiasm for pricing and business strategy, ready to tackle new challenges and drive innovation.
You are fluent in both Swedish and English, with proficiency in SAP, Excel and Power BI.

More about us
Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world’s demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification
Recruiting Manager: Peter Carlsson, +46 705 32 06 27, will answer your questions. Union representatives: Sveriges Ingenjörer: Niclas Fogelberg, +46 725 48 60 41; Unionen: Stefan Svedberg, +46 727 20 33 50. All other questions can be directed to Talent Partner Linda Lundstedt, +46 722 05 65 54. We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements.
Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.
Please apply latest by the 21st of May 2024. We look forward to receiving your application (PDF documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Visa mindre

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB’s Electrification business is a leading provider of a full range of protection, control and measurement solutions - enabling safer and smarter electricity flow from substation to the point of consumption. We deliver products and systems designed to connect, protect and control electrical systems, ensuring reliability, efficiency and safety for equipment and personnel.
The Order Management Specialist is the first point of contact for customers and business partners of ABB Electrification in Sweden. Your mission is to make sure customers get the best possible experience while doing business with us, by helping and supporting them from order registration to invoice, and by ensuring that all their inquiries get timely and professionally answered. Reporting to the Swedish Customer Operations Manager and using your customer service skills and knowledge, you will aid the Swedish Sales team by reacting to customer inquiries.
Your responsibilities
Deliver effective solutions to customers with order-related queries by coordinating with internal resources to resolve the requests.
Act as a subject matter expert in our ERP system and support the team with improving and increasing the number of electronic orders. This also include analyzing and improvement of the existing setup.
Proactively monitor the status of orders, deliveries, and invoicing processes.
Be accountable for clear, continuous and complete communication to customers.
Ensure that all customer inquiries are solved in a timely manner and support in any necessary need of escalation and expediting.
Ensure positive customer experience by giving customers regular updates, clarifications, and explanations.
Master Customer Operations processes and policies to ensure consistency and effectivity in all our deliverables.
Think out of the box, identify improvement areas and new service development possibilities.

Your background
5 or more years of experience in Customer Operations/Customer Services working with order handling, customer communication and delivery monitoring and follow-up.
An agile and proactive approach, with a demonstrated ability to take ownership of customer issues.
Ability to handle many tasks at the same time with great self-management skills and openness to changes.
Strong Knowledge of SAP, Sales Force and in evaluating and improving electronic order flows.
Good analytical skills and ability to work in a structured way towards hard deadlines.
Experience and understanding of customer segments, such as: OEM, Panel builders, Machine builders and Distributors is beneficial.
A collaborative, solution-focused approach, and strong written and spoken communication skills.
Business Administration Degree or equivalent working experience.
Fluency in English and Swedish, written and spoken alike, is a must as you will be working as part of a global organization.

More about us
Recruiting Manager Mathias Elisson, +46 705 32 02 37 will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Francisco Palomino, +46 730 26 00 08, Unionen: Per Josefsson, +46 767 85 10 10.
You are welcome to apply the latest 8th of October. Please note that selection is ongoing and the position may be filled before last day of application.
We look forward to receiving your application (PDF documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Visa mindre

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB’s Electrification Business Area is a global leader in electrical products and solutions, operating in more than 100 countries, with over 200 manufacturing sites. Our 50,000+ employees are dedicated to transforming how people live, connect and work by delivering safe, smart, and sustainable electrification solutions. We are shaping the future trends of electrification, differentiating through technological and digital innovation while delivering an outstanding experience through operational excellence for our customers across utilities, industry, buildings, infrastructure, and mobility.
Mission
You will be responsible to implement, within the area or responsibility, global processes, best practices and solutions to meet and exceed customer’s expectation and be accountable for end of line metrics, e.g. ROTD, Time to book Lead Time, customer’s cases on time closure, one order one delivery, clean orders % (executable backlog), NPS (Net Promoter Score).
Your responsibilities
Strategy: Responsible for the cluster implementation of Global and Hub customer operations strategy. Make optimization plans to increase operational excellence and customer satisfaction in the sales process. Build long-term customer’s relationship.
Performance target: Focus on achievement of the assigned targets, through oversight and definition of improvement actions as needed. Focuses on ROTD, Time to Book lead time, Customers Cases closing lead-time, % of digital vs manual orders, One Order-One delivery, clean orders % (executable backlog), NPS (Net Promoter Score).
Order Handling: Develop and ensure the deployment of order entry and order management processes: Customers master data and pricing management, orders acknowledgment, orders changes, delivery notes generation, credit limit administration, orders/customers block management, implementation of best practices.
Customer support: Implement in the cluster units post-sales support processes and best practices to ensure a fast resolution of material and non-material related customer’s cases (e.g., order booking, technical and delivery complaints, delay in delivery). Lead the cluster implementation of Customer’s Cases management program. Ensure that the required trainings are planned and delivered to personnel.
Fit-gap solutions/assessment: Lead detailed gap analysis across the customer support processes and provide solutions to reach and exceed expected service level at optimized costs by utilizing lean six-sigma assessment methods and tools. Analyze end to end processes and increase level of automation that leads to simple, fast processes and higher customer satisfaction.
HSE: Ensure that Group and local health, safety and environmental guidelines and directives are understood and implemented.
Standards and governance: Implement and ensure compliance with global and local standards, rules, tools, policies, and processes related to operations execution.
People leadership and development: Ensure that the area of responsibility is properly organized, staffed, and directed. Build an effective, capable, and high performing organization that cooperates with Local Sales Organizations, supplying units, logistics providers and customers.

Your background
Bachelor’s degree in Business Administration, Marketing, Economics, Engineering or equivalent work experience.
A minimum of 10 years of cumulated experience areas such as Sales and Marketing and Customer Support.
Excellent interpersonal & presentation skills, ability to influence in a matrix environment across functions and countries.
Capable of designing and implementing solutions / process improvements and solve complex problems (Lean/Six Sigma knowledge is welcome).
Motivated self-starter, with a keen interest in developing and implementing best practices and innovative solutions.
Good SAP (ECC) knowledge) or other ERP system such as Oracle.
Strong personal leadership and good communicator.
Experience in remote working and managing at distance.

More about us
Recruiting Manager Thomas Neubauer, +49 62 21 701 504, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Francisco Palomino, +46 730 26 00 08, Unionen: Per Josefsson, +46 767 85 10 10.
We look forward to receiving your application before 13th of August. Interview are ongoing, position might be filled before end date. If you want to discover more about ABB, take another look at our website www.abb.com. Visa mindre

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
The mission of the Planning & Fulfillment function is to support profitable growth by ensuring the accurate tactical planning of our demand and our operations, optimizing inventory and resource management and the perfect fulfillment of customers’ orders. This mission is achieved by balancing and improving five metrics: customer on-time delivery, inventory, lead-time, forecast accuracy and resource optimization.
ABB’s Electrification business is a leading provider of a full range of protection, control and measurement solutions - enabling safer and smarter electricity flow from substation to the point of consumption. We deliver products and systems designed to connect, protect and control electrical systems, ensuring reliability, efficiency and safety for equipment and personnel.
As a Planning & Fulfillment Manager, you will lead Supply Planning and Inventory Management in the Regional Distribution Center (RDC) in Sweden.
Your responsibilities
Being owner of the RDC supply planning process, providing visibility of supply capacity and local supply objectives into
S&OP; process.
Owning the inventory or NWC check book for the local unit, being accountable for inventory within RDC and driving
inventory optimization projects within the site.
Running a short-term planning process or S&OE; process, connecting planning with execution, coordinating an
appropriate response to unplanned events.
Leading/contributing to cross-functional initiatives for optimizing customer on-time delivery, lead-time, inventory, resource utilization, and forecast accuracy.
Providing local leadership for the development of best practices in planning systems and integrated ERPs.
Leading local planning function and ensuring that local planning teams are properly organized, staffed, skilled and
directed.
Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background
Degree in logistics/supply chain/business management relevant qualifications.
5-10 years of related professional and Manager experience.
Robust experience in SAP and APO.
Broad understanding and knowledge in end-to-end demand and supply chain.
Experience in managing collaboration within cross-functional team.
Strong communication skills, ability to communicate clearly and concisely.
Ability to function in a high volume setting with tight deadlines.
Attention to detail with strong focus on lean processes and ability to identify root causes of errors and appropriate corrective actions.

More about us
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.
Recruiting Manager Ann Sofie Pettersson, +46 706 47 44 46, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Francisco Palomino, +46 155 29 51 18; Unionen: Per Josefsson, +46 155 29 52 88. All other questions can be directed to Talent Partner Anna Nordlund, +46 761 42 01 39.
Apply the latest at 19.10.2022.
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Visa mindre

Ta ditt nästa karriärsteg tillsammans med vårt globala team på ABB. Vi driver på omvandlingen av både samhället och industrin för en mer produktiv och hållbar framtid.
Inom ABB har vi som uttalat mål att främja alla aspekter av mångfald och inkludering: kön, HBTQ+, funktionsnedsättningar, etnisk bakgrund och ålder. Tillsammans befinner vi oss på en resa där vi alla, som individer och som kollektiv, välkomnar och värdesätter individuella olikheter.
Vi säljer Electrification Smart Buildings och Smart Powers produkter för elektrifiering av byggnader.
I gruppen som jobbar mot byggnadssegmentet blir du del i ett starkt team som ansvarar för försäljning av kapslingar och lågspänningsprodukter till ställverk- och centralbyggare med fokus på att genom bra affärer öka vår försäljning.
I den här rollen kommer du med ditt driv och din erfarenhet att bygga långsiktiga relationer genom stort kundfokus och hög servicenivå.
Vi finns i hela landet och du blir del i ett starkt team som samarbetar för att växa vår försäljning mot byggnadssegmentet.
Den här tjänsten rapporterar till Sales Manager - Solutions.
Dina ansvarsområden
Du kommer att ansvara för att vi når målen för lönsam försäljning av lågspänningsprodukter till ställverk- och centralbyggare
Du håller ihop arbetet i gruppen kring avtal och offerter
Du samarbetar med andra funktioner så som produktansvariga och kundservice för att uppfylla dina kunders behov
Du bygger djupa, långsiktiga relationer med dina kunder
Tillsammans med övriga teamet mot byggnadssegmentet säkerställer du en bra lösning för kunderna så att vi maximerar potentialen för ABB i våra fokusprojekt
Du utgår ifrån något utav våra kontor

Din bakgrund
Du har erfarenhet ifrån elbranschen, erfarenhet ifrån centralbyggnation är meriterande
Teknisk utbildning och/eller säljutbildning är meriterande
För att klara kommunikationen externt och internt är det ett krav att du talar svenska samt har goda kunskaper i engelska
Du har B-körkort och behärskar säljstödsprogram och MS Office, erfarenhet ifrån SAP är ett plus
Du är bra på att bygga relationer och agerar på ett sätt som bygger förtroende hos kunder och har lätt för att sätta dig in deras verksamhet
Du är öppen, social och kommunikativ
Du är en lagspelare med ett stort eget driv
Du är väldigt serviceinriktad

Mer om oss
Rekryterande chef Hans Johansson, +46 703-30 30 13, svarar gärna på dina frågor kring tjänsten. Fackliga kontaktpersoner - Sveriges Ingenjörer: Francisco Palomino, +46 155 29 51 18; Unionen: Per Josefsson, +46 155 29 52 88. Övriga frågor ställs till Talent Partner Anna Nordlund, +46 761-42 01 39.
Vi ser fram emot din ansökan och uppskattar om både den och de filer du bifogar är på engelska. Om du vill läsa mer om ABB kan du gå till vår webbplats www.abb.com. Visa mindre

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Join ABB Electrification as a Master Data Manager and work in a team which is dedicated to creating a future where innovative digital technologies bring cleaner energy to more people.
Information Systems has functional responsibility for IS within the business area Electrification in ABB Sweden. The department is tasked with standardizing and consolidating IS resources, responsible for active management and control, expert and know-how support as well as the delivery and development of efficient IS services.
In this role you will be leading Master Data Program in ABB Electrification Sweden.
This position reports to Business IS Manager.
Your responsibilities
Plan, prepare and implement the master data program deliverables (instructions, standards, solutions and services) in line with the Business Area strategy, targets and requirements.
Plan, prepare and implement ABB group Unified Data Model and transition into SAP Master Data Governance module, as a part of our Finance Transformation Program.
Support Business Area management (act as key master data contact person) and maintain overview of master data status.
Represent Country and Global master data level in all master data matters towards the local Business Area. Represent the local Business Area towards Group level.
Establish local master data community, share information about cross-functional topics and changes in common processes and systems. Keep master data community and stakeholders informed about all master data topics (especially systems related) through Business Area communication channels.
Act as a project manager in cross-domain master data projects that support both Global and Country master data strategy. Review changes and give input to local systems from master data perspective, align with the Group master data architect and Country Master Data Manager.
Cooperation with ABB Information Management (AIM) program, ensuring that AIM targets are understood.

Your background
Higher education in IT/IS, engineering, economics or business administration
Master data knowledge and prior experience from operations and development projects, good communication and coordination skills as well as leadership and stakeholder management ability
Project management and implementation experience
Pro-active approach to drive and deliver concepts and improvements and a thorough cross-functional business understanding
High analytical skills and ability to work with virtual teams
Good knowledge of SAP ERP, Master Data Management systems, Front-End Tools and BI solutions
Basic knowledge in system integrations and information management
Fluency in Swedish and English, written and spoken alike

More about us
ABB’s Electrification Business Area is a global leader in electrical products and solutions, operating in more than 100 countries, with over 200 manufacturing sites. Our 50,000+ employees are dedicated to transforming how people live, connect and work by delivering safe, smart and sustainable electrification solutions. We are shaping the future trends of electrification, differentiating through technological and digital innovation while delivering an outstanding experience through operational excellence for our customers across utilities, industry, buildings, infrastructure and mobility. For more information visit https://go.abb/electrification.
Recruiting Manager Robert Barbis, +46 406-71 56 56, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Senad Huijc, +4621-32 03 02; Ledarna: Lenny Larsson, +4621-32 85 47; Unionen: Johan Lundström, +4621-32 03 64. All other questions can be directed to Talent Partner Anna Nordlund, +46 761-42 01 39.
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Visa mindre

Ta ditt nästa karriärsteg tillsammans med vårt globala team på ABB. Vi driver på omvandlingen av både samhället och industrin för en mer produktiv och hållbar framtid.
Inom ABB har vi som uttalat mål att främja alla aspekter av mångfald och inkludering: kön, HBTQ+, funktionsnedsättningar, etnisk bakgrund och ålder. Tillsammans befinner vi oss på en resa där vi alla, som individer och som kollektiv, välkomnar och värdesätter individuella olikheter.
Vill du utmana dig själv och bygga grunden för en spännande framtid inom ABB, då kan det vara dig vi söker! Du blir en del av ABB Electrification, ett affärsområde inom ABB som erbjuder produkter och lösningar för att leverera el från produktion till slutanvändare på ett säkert, smart och hållbart sätt.
Du kommer att tillhöra en avdelning som hjälper våra svenska kunder och vår egen organisation med teknisk support inom ett tilldelat produktområde. Tekniksupport teamet består av 7 medarbetare och arbetar tätt tillsammans för att ge den bästa servicen och hjälpa kunden på bästa möjliga sätt.
I den här rollen rapporterar du till Sales Support Manager. Placering är på vårt kontor i Västerås eller i Nyköping.


Dina ansvarsområden
Din huvudsakliga arbetsuppgift är att hjälpa kunder med teknisk support och produktval.
Du kommer att få huvudansvar för ett produktområde men förväntas också stötta dina kollegor inom flera andra områden.
Förstå kundens frågeställning och utarbeta och svara med en lösning till kunden.
Se till att alla kundfrågeställningar hanteras professionellt och skyndsamt.
Hjälpa säljkåren med tekniska aspekter i offereringsfasen samt med teknisk dokumentation och produktval.
Du delar ABB:s grundläggande värderingar kring säkerhet och integritet, vilket innebär att du är riskmedveten och tar ansvar för dina egna handlingar samtidigt som du känner ansvar för dina kollegor och affärsverksamheten.



Din bakgrund
Du är engagerad, driven, strukturerad och har ett utpräglat kundservice-mindset.
Du är tekniskt intresserad.
Erfarenhet av teknisk support.
Du har kunskaper inom elbilsladdning och elektrifiering.
Kunskaper om elektrisk installation är meriterande.
Du har erfarenhet av affärs- och CRM-system, så som exempelvis SAP och Salesforce.
Flytande i både tal och skrift i svenska och engelska.
Körkort B.



Mer om oss
Rekryterande chef Jonas Olsson, +4621 32 39 88, svarar gärna på dina frågor kring tjänsten. Fackliga kontaktpersoner - Sveriges Ingenjörer: Nils-Olof Eriksson, +4621 34 61 07; Unionen: Johan Lundström, +4621 32 03 64; Ledarna: Lenny Larsson, +4621 32 85 47. Övriga frågor ställs till Talent Recruiter Emelie Wijk, +46 733 51 27 28.
Hör gärna av dig om du är nyfiken och vill veta mer om tjänsten eller hur vi arbetar inom ABB!
Vi ser fram emot Din ansökan! Tjänsten kan komma att tillsättas innan sista ansökningsdagen så sök därför så snart som möjligt, dock senast den 31 januari.
Om Du vill läsa mer om ABB kan du gå till vår webbplats www.abb.com. Visa mindre

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As a Continuous Improvement Specialist, you will be establishing and maintaining a continuous improvement culture in ABB and creating transparency to monitor progress.
You will typically be implementing continuous improvement projects in the local organization and/or mastering multiple projects.


Your responsibilities
Executing continuous improvement and strategy deployment to standardize processes and develop best practices within the sales unit in Sweden.
Driving and leading the Operational Excellence forum.
Understanding the organizations vision, objectives and needs, and suggesting projects, actions and tools to achieve them.
Responsibility for sales tools deployment.
Supporting the implementation of enabling technologies to local sales unit, e.g. E-business.
Providing training and coaching to people and teams so that they are better equipped to drive their improvement efforts for themselves, and driving standardization and consistency.
Coordinating Best Practices sharing between the Nordic countries.



Your background
You have experience in process development and/or continuous improvement role within industry sector.
An academic degree within relevant field.
Knowledge of SAP, Salesforce and Sharepoint is considered a plus.
A collaborative and solution-focused approach.
Strong written and spoken communication skills.



More about us
ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy in 100+ countries where the Electrification Business Area operates. Our 10,000 sales & marketing employees connect our customers and partners to our innovative portfolio of products, services and solutions. Our domain expertise and global footprint enable us to support our customers with solutions that address their current needs, while anticipating how emerging trends such as urbanization, digitalization and the shift to sustainable energy will impact their future needs.
Recruiting Manager Jonas Olsson, +4621-32 39 88, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Nils-Olof Eriksson +4621-34 61 07; Unionen: Johan Lundström +4621-32 03 64; Ledarna: Lenny Larsson +4621-32 85 47. All other questions can be directed to Talent Partner Anna Nordlund, +46 761-42 01 39.
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Visa mindre

Ta ditt nästa karriärsteg tillsammans med vårt globala team på ABB. Vi driver på omvandlingen av både samhället och industrin för en mer produktiv och hållbar framtid.
Inom ABB har vi som uttalat mål att främja alla aspekter av mångfald och inkludering: kön, HBTQ+, funktionsnedsättningar, etnisk bakgrund och ålder. Tillsammans befinner vi oss på en resa där vi alla, som individer och som kollektiv, välkomnar och värdesätter individuella olikheter.
Vill du utmana dig själv och bygga grunden för en spännande framtid inom ABB, då kan det vara dig vi söker! Du blir en del av ABB Electrification, ett affärsområde inom ABB som erbjuder produkter och lösningar för att leverera el från produktion till slutanvändare på ett säkert, smart och hållbart sätt.
Du kommer att tillhöra en avdelning som hjälper våra svenska kunder och vår egen organisation med teknisk support inom ett tilldelat produktområde. Tekniksupport teamet består av 7 medarbetare och arbetar tätt tillsammans för att ge den bästa servicen och hjälpa kunden på bästa möjliga sätt.
I den här rollen rapporterar du till Sales Support Manager. Placering är på vårt kontor i Västerås eller i Nyköping.
Your responsibilities
Din huvudsakliga arbetsuppgift är att hjälpa kunder med teknisk support och produktval.
Du kommer att få huvudansvar för ett produktområde men förväntas också stötta dina kollegor inom flera andra områden.
Förstå kundens frågeställning och utarbeta och svara med en lösning till kunden.
Se till att alla kundfrågeställningar hanteras professionellt och skyndsamt.
Hjälpa säljkåren med tekniska aspekter i offereringsfasen samt med teknisk dokumentation och produktval.
Du delar ABB:s grundläggande värderingar kring säkerhet och integritet, vilket innebär att du är riskmedveten och tar ansvar för dina egna handlingar samtidigt som du känner ansvar för dina kollegor och affärsverksamheten.

Your background
Du är engagerad, driven, strukturerad och har ett utpräglat kundservice-mindset.
Du är tekniskt intresserad.
Erfarenhet av teknisk support.
Du har kunskaper inom elbilsladdning och elektrifiering.
Kunskaper om elektrisk installation är meriterande.
Du har erfarenhet av affärs- och CRM-system, så som exempelvis SAP och Salesforce.
Flytande i både tal och skrift i svenska och engelska.
Körkort B.

More about us
Rekryterande chef Jonas Olsson, +4621 32 39 88, svarar gärna på dina frågor kring tjänsten. Fackliga kontaktpersoner - Sveriges Ingenjörer: Nils-Olof Eriksson, +4621 34 61 07; Unionen: Johan Lundström, +4621 32 03 64; Ledarna: Lenny Larsson, +4621 32 85 47. Övriga frågor ställs till Talent Recruiter Emelie Wijk, +46 733 51 27 28.
Hör gärna av dig om du är nyfiken och vill veta mer om tjänsten eller hur vi arbetar inom ABB!
Vi ser fram emot Din ansökan! Tjänsten kan komma att tillsättas innan sista ansökningsdagen så sök därför så snart som möjligt, dock senast den 9 januari.
Om Du vill läsa mer om ABB kan du gå till vår webbplats www.abb.com. Visa mindre

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB’s Electrification business is a leading provider of a full range of protection, control and measurement solutions - enabling safer and smarter electricity flow from substation to the point of consumption. We deliver products and systems designed to connect, protect and control electrical systems, ensuring reliability, efficiency and safety for equipment and personnel.
As a Post-Sales Support Specialist, you will join our team in Nyköping/Västerås. The job involves mainly working with post-sales customer request striving to meet and exceed our customer expectations. Also supporting the department in other areas will be a part of this role. This is a role where structured approach and customer-centric mindset are needed. When You enjoy development, support quality approach and are driven by building strong relationships with business, then this is a great opening for you!
This role reports to Customer Support Team Leader.


Your responsibilities
Ensuring the resolution of post-sales customer requests/complaints/disputes (e.g., damage, shortage, technical, warranty, non-conformity, commercial returns, etc.) by coordinating with Sales, Operations, Feeder Factory Quality, and other internal and/or external teams.
Acting as an escalation point for technical issues reported by customers.
Tracking disputes and pro-actively coordinating the resolution with the necessary functions to ensure payments by customers.
Providing appropriate solution for customer claims, and coordinating with related teams to ensure the complete handling of the complaints and/or disputes.
Supporting the department in different areas when needed due to peaks in workload.
Ensuring containment actions, returns, credits and debits are processed.
Collecting and archiving documentation regarding the requests/claims/disputes within the target timelines and also ensuring all outcome actions are recorded and closed in the systems in scope of responsibility.
Analyzing trends within the claims process to highlight any repetitive failures to further support continuous improvement.
Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.



Your background
Experience in Post Sales Services/complaint management or Customer Services, preferably in a similar industry and B2B.
Good knowledge of SAP.
Proficiency in MS Office application.
Ability to handle many tasks at the same time and great self-management skills.
An open-mindedness and personality who always strives to understand customer requirements and tries to find the best possible solution.
Good communication skills and intercultural understanding.
Fluency in English and Swedish, written and spoken alike, is a must as you will be working as part of a global organization. Another Nordic language is an advantage.



More about us
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.
Recruiting Manager Mathias Elison +46 21 32 02 60, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Nils-Olof Eriksson, +46 21 34 61 07, Unionen: Johan Lundström, +46 21 32 03 64, Ledarna: Lenny Larsson, +46 21 32 85 47. All other questions can be directed to Talent Partner Anna Nordlund, +46 761 42 01 39.
Apply today and help us change the course of an entire industry. Please note that interviews will be held on an ongoing basis, last day to apply is however January 12, 2022.
Welcome to apply!
If you want to discover more about ABB, take another look at our website www.abb.com. Visa mindre

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB’s Electrification business is a leading provider of a full range of protection, control and measurement solutions - enabling safer and smarter electricity flow from substation to the point of consumption. We deliver products and systems designed to connect, protect and control electrical systems, ensuring reliability, efficiency and safety for equipment and personnel.
The Order Management Specialist is the first point of contact for customers and business partners of ABB Electrification in Sweden. Your mission is to make sure customers get the best possible experience while doing business with us, by helping and supporting them from order to invoice, and by ensuring that all their inquiries get timely and professionally answered.
Reporting to the Swedish Customer Operations Manager and using your customer service skills and knowledge, you will aid the Swedish Sales team by reacting to customer inquiries. Your main focus area would be our internal customers.
Your responsibilities
Deliver effective solutions to customers with order-related queries by coordinating with internal resources to resolve the issue.
Proactively monitor the status of orders, deliveries, and invoicing processes.
Be accountable for clear, continuous and complete communication to customers.
Ensure that all customer inquiries are solved in a timely manner and provide assistance in any necessary escalation and expediting.
Ensure positive customer experience by giving customers regular updates, clarifications, and explanations.
Master Customer Operations processes and policies to ensure consistency and effectivity in all our deliverables.
Act as a subject matter expert in our ERP system and all other customer support tools.
Think out of the box, identify improvement areas and new service development possibilities.

Your background
5 or more years of experience in Customer Operations/Customer Services working with order handling, customer communication and delivery monitoring and follow-up.
An agile and proactive approach, with a demonstrated ability to take ownership of customer issues.
Ability to handle many tasks at the same time with great self-management skills and openness to changes.
Good analytical skills and ability to work in a structured way towards hard deadlines.
Strong Knowledge of SAP and SalesForce.
Experience and understanding of customer segments, such as OEM, Panelbuilders and Machinebuilders is a plus.
A collaborative, solution-focused approach, and strong written and spoken communication skills. Communication is the key of Customer Support for us.
Business Administration Degree or equivalent working experience.
Fluency in English and Swedish, written and spoken alike, is a must as you will be working as part of a global organization.

More about us
Team Leader Mathias Elison,+46 21 32 02 60, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Nils-Olof +46 21 34 61 07, Unionen: Johan Lundström, +46 21 32 03 64, Ledarna: Lenny Larsson, +46 21 32 85 47. All other questions can be directed to Talent Partner Anna Nordlund, +46 761 42 01 39.
You are welcome to apply the latest by December 3. Please note that selection is ongoing and the position may be filled before last day of application.
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Visa mindre

Take the next step in your career at ABB, working in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
ABB’s Electrification business is a leading provider of a full range of protection, control and measurement solutions - enabling safer and smarter electricity flow from substation to the point of consumption. We deliver products and systems designed to connect, protect and control electrical systems, ensuring reliability, efficiency and safety for equipment and personnel.
As a Sales Support Manager, you will join our team in Västerås. The job involves implementation for the ELGM organization in Sweden, global processes, best practices and solutions across the Inquiry to Order (ITO) process to meet and exceed external and internal customer’s expectation. In the role you will establish and maintain a continuous improvement culture on Customer Success, by developing a set of continuous improvement competencies, utilizing Lean Six Sigma (L6S) as the methodology, and create transparency to monitor progress.


Your responsibilities
Lead a team of experts that is working on customers and sales engineers input, generate products/systems configurations, direct and indirect quotations.
Define, implement and continuously improve the best Customer Journey for the different Channels/ Segments /Applications to increase operational excellence and external/internal customer satisfaction.
Support sales engineers on leads, contacts, accounts and opportunities management, accounts segmentation, accounts planning, forecasting and overall data quality reported in commercial tools.
Administer commercial policies & contracts.
Ensure the complete and timely administration of products, customers and commercial master data.
Provide training, coaching and facilitation support to individuals and teams so that they are better equipped to drive their improvement efforts.
Live ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.



Your background
A Master´s degree, work experience and strong understanding of end to end sales processes.
Good leadership and change management skills.
Experience in process improvement project management.
Strong customer-focus attitude.
Driven, social and creative personality.
You are committed, curious and can deliver results so that the business reaches its goals and visions.
Your positive attitude and ability to see opportunities instead of obstacles is an important contribution to the business.
Since we work with a broad network both internally and externally, it is crucial to build good working relationships.



More about us
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.
Recruiting Manager Mats Peterson, +4621-322 921, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Nils-Olof Eriksson, +4621-34 61 07, Unionen: Johan Lundström, +4621-32 03 64, Ledarna: Lenny Larsson, +4621-32 85 47. All other questions can be directed to Talent Partner Anna Nordlund, +46 761 42 01 39.
This role is varied, challenging and rewarding. Apply today and help us change the course of an entire industry. Last day to apply is November 24, 2020. Visa mindre